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Learn the (Buffett) Rules

September 10, 2012 by Rob |

Tagged under: investor relations, iro, annual reports,

At this risk of getting Jeff Matthews mad at me (no, I'm not making this up... dude loves him some Warren Buffett like no one else... I hope he doesn't mind if I blog about the "Oracle of Omaha" this one time), I had to pass this along from Directorship - The 8 Buffett Rules for a Great Annual Report Letter. Regardless of your CEO's communications style or the format of your report, these are great reminders for any public company or private institution.

My favorite? Glad you asked... I like a number of them... but if I could only employ one rule it would be "Rule 6" as it directly ties to management credibility, which some would argue is the most important intangible assets a company can have.

There is a power in the letter, boys and girls. Warren knows it. You should too.

The more things changes, the more things stay the same (the sell-side analyst edition)

August 27, 2012 by Rob |

Tagged under: investor relations, investors, iro, wall street, sell-side analysts,

Seems like forever that industry pundits have been waiting to publish the obit for the sell-side analyst.

"They're glorified event planners," they laugh.

"All the smart ones now work for hedge funds," they say dismissively.

"Sell side analysts? No one listens to sell-side analysts anymore," they taunt.

According to The New York Times' Gretchen Morgenson, "they" might be wrong... seems like the sell-side still has a willing audience. Unfortunately, it would appear as though this willing audience is looking for nonpublic information... and the sell side is answering the call.

"... documents obtained by The New York Times indicate that the hedge fund practice of trawling for analysts’ shifting views is systematic and growing on Wall Street. Questionnaires completed by analysts that can telegraph their thinking are being used by hedge funds run by BlackRock; Marshall Wace, a large British hedge fund company; and Two Sigma Investments, a United States hedge fund concern. The funds say they ask only for public information, but in at least four cases, documents from Barclays Global Investors, now a unit of BlackRock, state the goal is to receive nonpublic information. Two documents state that the surveys allow for front-running analyst recommendations."

Take a look at the article and tell me what you think... I, for one, am surprised at how unsurprised I am by this.

If SOX isn’t working ten years later, then let’s not make things worse

August 20, 2012 by Rob |

Tagged under: investor relations, corporate governance, investors, board of directors,

Maybe I'm in a mood but this particular article on the already over-saturated topic of Sabarnes-Oxly ten years after the fact really prunes my petunias...

I'm sure Mark Rogers is a smart guy and I'd like to think his intentions are pure. But if SOX isn't working ten years later, then let's not make it worse by setting term limits, limiting the number of company boards upon which a director can sit or making up some sort of continuing education requirement.

Let me ask you this:

Does arbitrarily forcing a qualified director who has effectively served in his/her post to step away from the company help or hinder a company's ability to execute its long-range growth agenda and best protect the interests of investors?

I find it hard to believe it would do anything but hinder the company and hurt investors. Unlike the justices on the Supreme Court, company directors do stand for re-election regularly. Therefore, they are already limited to the term for which they were elected as there is no guarantee that investors will support his/her re-election or that the governing body itself will ask this director even to stand for re-election. If the director is performing well and bringing the unique skill set that is sought by the governing body (not to mention has accumulated the specific company insight and market knowledge to serve in this capacity), then why in the world would we categorically decide how long a company and its investors can benefit from this individual's involvement? Governance is not a one-size-fits-all solution... at some point, we have got to learn that such broad-stroke, "easy" button solutions do not work. In fact, they can actually hurt more investors than they help.

Does deciding for an individual how many boards he or she can sit on help or hinder a company's ability to execute its long-range growth agenda and best protect the interests of investors?

Again, I don't see how it helps a company or its investors to shrink the pool of qualified director candidates (particularly if we're also going to limit how many terms a director can serve). This is a decision that needs to be made on a case-by-case basis by investors and the governing board (and, to a lesser extent, the individual director). If he/she isn't performing because he/she is over extended, then the board and/or the investors can take the necessary actions. In fact, there's already a name for this process - it's called the Annual Meeting of Stockholders. Perhaps what we need is legislation that forces... errrr... encourages... investors to read the company's proxy statement, ask questions, and then - *gulp* - actually cast their vote.

As for continuing education... I love Mr. Rogers' use of "almost" in this sentence: "In almost every major profession there are continuing education requirements set forth by the applicable licensing body." Love the subtly of that sentence... makes it seem so overwhelmingly obvious without actually stating a definitive fact. In many ways, it's "almost" a good point.

Listen, I'd love to change the world too but at least I know I don't know what to do. Well, I know what not to do... so that's a start...

What would you do?

Prepping for earnings calls

July 30, 2012 by Rob |

Tagged under: investor relations, investors, iro, earnings releases,

Last week, I was asked by a reporter what, if any, role Mark Zuckerberg would play in Facebook's first-ever earnings conference call. That question sparked a really interesting (for me) conversation on prepping for an earnings call, which ultimately turned into a really great article on Facebook's earnings "war room."

The conversation got me thinking about prepping for conference calls in general... maybe it's me but it seems like folks are spending less time upfront getting ready for earnings calls than they used to. I don't see companies conducting due diligence on the content/tone/questions asked during peer conference calls as they once did. I don't see as many management teams practicing calls a day or so in advance like they used to. I don't hear companies debating what should be in the prepared remarks and what should held for the Q&A session.

I just don't get it. I had a CEO tell me that the prep I put him through for a call was many times harder than the call itself and, therefore, he had enormous confidence getting on the call. According to him, regardless of the actual results, he never worried about what he'd get asked during the call because I had already asked him all the really tough and obnoxious questions. That's the confidence and conviction you want your CEO to convey to investors. Remember, it's not what you say but how you say it.

Earlier this year, I wrote about the most common earnings conference call mistakes. I think I made a mistake when I wrote that post. The biggest, most common mistake with regards to earnings conference calls is not prepping thoroughly before the actual event.

You disagree?

One lesson from the “supplemental proxy filing” craze

July 23, 2012 by Rob |

Tagged under: investor relations, corporate governance, investors, iro,

According to The Wall Street Journal, there have been 106 supplemental proxy filings this year regarding executive-pay plans (an increase of  83% from a year ago). Blair Jones, managing principal at Semler Brossy said in the Journal story, the supplemental filing "... is a second attempt to say ‘perhaps we weren’t as clear as we could have been in explaining our compensation strategy.’” ("Supplemental Proxy Filings Surge" - June 26, 2012).

While that's a scary number, what's even more scary is that in only four of those situations did the proxy advisory firms overturn their initial recommendation.

What do these scary numbers tell us? That supplemental proxy filings aren't worth the virtual paper upon which they are printed? I wouldn't go that far - in many cases, the supplemental proxy filing is absolutely necessary to address assertions made (or conclusions drawn) in by the proxy advisory firms.

Nope... the takeaway for me is simple: it's too risky to wait until the proxy is mailed to start the discussion on executive-pay plans with the compliance officers at your institutional investors. This conversation needs to take place long before the proxy is mailed so that you have enough time to properly delineate the rationale behind the pay plan, as well as to give your investors the chance to provide feedback and, if appropriate, input to your compensation committee. If nothing else, by creating a direct line of communications early can dramatically reduce the need for investors to send management a message through its proxy ballot.

Just my two cents, of course. Anyone have other pocket change on this issue?

More about investors and sustainability

A few weeks ago, I said that if you wait for your investors to bring up sustainability, you will have all-but-missed a major opportunity to differentiate your company as an investment option.

Yes... I saw you roll your eyes. And, yes, I heard you snort. I also heard you mumble, "dude's an idiot."

It's okay... I've got a wife and kids so I'm used to this reaction.

Plus, I know I'm right (for a change).

For example, just recently the mighty KKR announced that its "green portfolio program" continues to expand globally. Pretty telling when an investor of KKR's ilk asserts its clout/muscle/influence/je ne sais pas in this way, don't you think? Don't roll your eyes - tell me why you disagree because, from where I sit, the expectations for sustainability reporting are building fast.

A ‘Stout’ Argument Against the Shareholder Value Myth

July 09, 2012 by Rob |

Tagged under: investor relations, corporate governance, investors,

Summertime means a lot of things to different people: Family vacations... summer camps for the kids... cookouts... fireworks... baseball games... summer blockbuster movies... a(nother) trip to rehab for some artist whose summer concert tour might not be selling as well as hoped... time to catch up on books you've been meaning to read...

Let me add one book to your list (or start your list for you magazine-only readers): The Shareholder Value Myth by Lynn A. Stout, a law professional at Cornell. Don't believe me? Read this write-up by The New York Times... she's bringings the heat, am I right? And the fact that she is willing to point the finger at her academic brethren clearly shows there's no half stepping allowed with Professor Stout.

For those of you who tire easily after reading 140-characters, let me cull some soundbites from the NYT article for you:

  • "The blame lies with economists and business professors who have pushed the idea, with generous enabling from the corporate governance do-gooder movement, Ms. Stout contends. Stocks, as a result, have become the playthings of hedge funds, warping corporate motivation and eroding stock market returns.."
  • " ... the idea that shareholders "own" their companies isn't actually so set in the law, Ms. Stout argues... what the law actually says is that shareholders are more like contractors, similar to debtholders, employees and suppliers. Directors are not obligated to give them any and all profits, but may allocate the money in the best way they see fit. They may want to pay employees more or invest in research. Courts allow boards leeway to use their own judgments."
  • "The professor's argument is that as companies have increasingly focused on their stock prices... they have inadvertently empowered hedge funds that push for short-term solutions...the average holding period of a stock was eight years in 1960; today, it's four months."
  • "The biggest ill has been to align top executives' pay with performance, usually measured by the stock price. This has proved to be 'a disaster,' Ms. Stout says. Managers have become obsessed with share price. By focusing on short-term moves in stock prices, managers are eroding the long-term value of their franchises... Ms. Stout also blames the corporate governance movement, which pushed for such alignment. It has 'proven harmful to the very institutions that it is seeking to benefit,' she says. 'Investors are actually causing corporations to do things that are eroding investor returns.'"
  • "[Companies should ]... think about their customers and their employees and even to start acting more socially responsible. Shareholders... would be 'relatively weak - and that's a good thing.'"

Obviously, there are two sides - if not more - to every story... how would you counter this argument?

And the votes are in…

July 02, 2012 by Rob |

Tagged under: investor relations, corporate governance, investors, iro,

No, no... this isn't another ROBBIE awards ceremony... we're talking shareholder votes this time.

If you only read one obituary from this most recent proxy season in the States, make it this study of US mutual funds by Tapestry Networks (in concert with IRRC Institute).

Among the many highlights was this gem: mutual funds are increasingly relying upon proxy advisory firms to serve as data aggregators. "Across the board, participants in our research said they value proxy firms’ ability to collect, organize, and present vast amounts of data, and they believe smaller asset managers are more reliant on those services."

All the more reason companies need to treat proxy matters as a year-round campaign and make sure their investors understand their governance structures, protocols and practices. Similarly, doing so will allow companies to clearly understand their investors' governance concerns and sensitivities long before they send out the proxy ballot.

Be interested to know what jumps out at you when reading this report.

It’s not what you say but how you say it

June 25, 2012 by Rob |

Tagged under: investor relations, investors, iro,

"It's not what you say but how you say it."

If that's not an old adage, then it should be because it's truer than Spandau Ballet.

Don't believe me? Hmmmm... perhaps it's the way I said it? Perhaps it will ring more true to you if you listen to NPR science correspondent Shankar Vedantam discuss the subject.

Not necessarily groundbreaking but interesting, right? How have you seen this phenomenon play out at your company or companies you follow?

ROBBIE Awards - 2012 NIRI National Conference Edition

June 18, 2012 by Rob |

Tagged under: investor relations, iro, niri,

Since anytime is the right time to hand out a ROBBIE award, I thought I'd hand out a few on the heels of the 2012 NIRI National Conference:

BEST GENERAL SESSION SPEAKER: Glen Hiemstra by a landslide. Sadly, NIRI stuck Glen at the end of Wednesday's general session when the vast majority of attendees had already left for the airport. What a shame too, as Glen's insight into future trends and the possible communications implications was both thoughtful and thought provoking... here's hoping NIRI finds a way to leverage Glen more going forward as his unique view of the world around is invaluable to any (communications) professional.

BEST BREAK-OUT SESSION PANELIST: David Weild. David's purview on the new realities of the capital markets and how they impact the role of communications (among other things) was as refreshing as it was frightening. Like Glen, David's is another voice that this profession desperately needs to hear on a regular basis.

BEST SPEAKER NOT ENOUGH PEOPLE GOT TO HEAR: Baruch Lev. The author of the must-reach book "Winning Investors Over" held court during a lunch for the senior roundtable contingent. Pure edutainment from beginning to end. Why he wasn't slotted as a keynote speaker during a lunch for all attendees or as a general session speaker is beyond me.

BEST EXHIBITOR: Capital Alpha. Perhaps the only exhibitor that was not hawking a new "app" for IR, Capital Alpha's insight into political and regulatory risks/trends was truly a welcomed surprise.

BEST (CONDESCENDING) LINE BY A CONFERENCE ATTENDEE: "I've found IR to be easy," says a six-month veteran of IR who comes out of treasury. Said with a straight face and a smug smile... let us all pray for his company...

BEST GIVEAWAY THAT WASN'T A GIVEAWAY: The "I (Heart) IR" shirts that PR Newswire staffers had on were terrific and, frankly, would have been a lot easier to pack for the trip home than the coffee mugs. (btw - I wear a large, Bradley, in case you're wondering.)

BEST CONFERENCE CHAIR: While it looked like a runaway for Felise early given her easy charm and genuine sincerity at every hallway interlude, Andy did have some good lines and ad-libs during the general sessions that shouldn't be overlooked. Therefore, I'm calling it a tie.

BEST DISAPPEARING ACT: Web disclosure. While there were plenty of leftovers being served in the exhibition hall, you would have been hard pressed to find any crumbs of the once-lauded-cure-all known as web disclosure. Here's hoping all the IR apps solutions being touted this year don't suffer a similar fate and disappear from the collective conversation faster than you can say jumanji.

Wow... that's already eight awards, which is a new record for ROBBIEs handed out in a single ceremony... is eight enough? Any you wanted to nominate or honorable mentions?

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About rob

Position:Senior Managing Director

Rob oversees Dix & Eaton’s investor relations practice and is a member of the firm’s Leadership Committee. Over his nearly 20-year career, he has developed and executed investor relations programs for companies in a wide range of industries and market cap sizes.

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